IDS Mobile 2.0.10

Integrated Dealer Systems (IDS) is pleased to introduce a mobile application that enables service writers, technicians, salespeople, and the parts department to efficiently handle essential daily tasks from any location within your dealership.

• Fast & Easy Unit Check-in:
• Conduct a 360-degree unit inspection with the customer, utilize voice-to-text for job details, and capture photos to accurately document customer preferences, inquiries, or issues.
• Suggest additional services to customers during the inspection process.
• Enhance customer experience by collecting digital signatures without the need to return to the service desk, reducing paperwork.

• Improved Communications:
• Attach part images to work orders for clear identification and ease of processing in the parts department.
• Upload issue photos directly to manufacturers' websites for streamlined warranty claims processing.

• Streamlined Inventory Management:
• Enhance efficiency by using your mobile device for year-end and cycle inventory counts.
• Boost sales by showcasing unit details, including images and pricing, to customers even when you are not at your desk.

“The ability to check-in units via a mobile app is a significant advancement. Providing immediate service to customers without the need for constant back-and-forth is a substantial benefit.”
Jeremy Ketelsen, Ketelsen RV

“We particularly appreciate the feature allowing us to attach images of boats, engines, and parts to specific jobs and warranty claims. This functionality enhances our warranty process efficiency and provides a visual history of units or parts upon entry into the dealership, reducing potential discrepancies in the future.”
Carly Poole, Buckeye Marine